Ovation-software Label Printer Manuel d'utilisateur télécharger pdf (Page 64)

Warranty Information

E-2 Ovation2

Thermal Printhead

This warranty is limited to a period of one year, (365 days), or

1,000,000 linear inches of use, whichever comes first, for the

Ovation2 Label Printer thermal printhead. This one year, (365 day),

warranty is valid only if a Datamax-approved thermal or thermal

transfer label media is used, as defined in the then current Datamax

list of approved thermal/thermal transfer media, a copy of which is

available from Datamax. Failure to use Datamax-approved media is

justification for invalidation of this thermal printhead warranty. This

warranty does not cover printheads which have been misused, altered,

neglected, handled carelessly, or damaged due to improper cleaning or

unauthorized repairs.

Warranty Service Procedures

If a defect should occur during the warranty period, the defective unit

shall be returned, freight and insurance prepaid, in the original

shipping containers, to Datamax at: 4724 Parkway Commerce Blvd.,

Orlando, Florida 32808. A Return Material Authorization (RMA)

number must be issued before the product can be returned. To open

an RMA please call Datamax Customer Service Support Department

at (407) 523-5540. Please include your RMA number on the outside

of the box and on the shipping document. Include a contact name,

action desired, a detailed description of the problem(s), and examples

when possible with the defective unit. Datamax shall not be

responsible for any loss or damages incurred in shipping. Any

warranty work to be performed by Datamax shall be subject to

Datamax’s confirmation that such product meets Datamax's warranty.

In the event of a defect covered by its warranty, Datamax will return

the repaired or replaced product to the Purchaser at Datamax's cost.

With respect to a defect in Hardware covered by the warranty, the

warranty shall continue in effect until the end of the original warranty

period, or for sixty (60 days) after the repair or replacement,

whichever is later.

1 2 ... 59 60 61 62 63 64 65 66

Pas de commentaire

Ovation-software Label Printer Manuel d'utilisateur Page 64